Return any unused and unworn shoes, handbags or jewelry within 30 days of the date received for a refund.
- Secure your merchandise in the original packaging including the orignal shoe box and all packaging material. Please Do Not use the shoe box as the shipping container.
- Enclose a copy of your original purchase order or receipt. If none was provided, please print your order confirmation that you received in your email. If you ordered through sears, amazon, or buy.com, please print out the email confirmation they sent to you and include in the shipping box. Please do not tape anything to the shoe box.
- We do not offer return shipping labels at this time. You are responsible for shipping your items back to us.
- Any item that is dyed or worn will not be refunded and is considered a final sale.
- Any upgraded shipping costs will not be refunded.
Most returns are subject to a 5.00 restocking fee. If you order a replacement pair, we will not charge a restocking fee.
Clearance Items are not returnable.
We offer free shipping for orders over 40.00. If your order was shipped using this offer and you return your items, a 7.00 shipping fee will be deducted from your refund.
- If you need to exchange shoes, please place a new order and send back your original pair. Your original order will be refunded according to our refund policy.
- The original pair must first be returned and inspected for defect before a refund will be processed.